FAQs About Our Products
Find answers about product compatibility, specifications and choosing the right accessory for your device.
WHAT TYPES OF PRODUCTS DOES PLANTKEEP OFFER?
PlantKeep offers practical accessories for phones, laptops and everyday tech setups. Please check each product page for the latest description, specifications and availability.
HOW CAN I CHECK IF A PRODUCT IS COMPATIBLE WITH MY DEVICE?
Check your device model, dimensions, connector type and the compatibility information shown on the product page before ordering.
WHAT IF I AM UNSURE WHICH ACCESSORY TO CHOOSE?
Contact us at contact@plantkeep.shop with the exact make and model of your device. We will help you review the available product information before you order.
CAN I RETURN A PRODUCT IF IT IS NOT SUITABLE?
You may request a return within 30 days of receiving an eligible item. The product must meet the conditions stated in our Refund Policy. Please contact us before returning anything.
FAQs About Orders
Find answers about UK delivery, payment, order tracking and returns when shopping with PlantKeep.
DO YOU SHIP OUTSIDE THE UNITED KINGDOM?
No. PlantKeep currently delivers only to eligible addresses within the United Kingdom. Orders are normally processed within 1–2 business days, and standard delivery usually takes 3–5 business days after dispatch.
WHAT PAYMENT METHODS DO YOU ACCEPT?
The available secure payment methods are displayed at checkout. Select your preferred available option before completing your order.
HOW CAN I TRACK MY ORDER?
Once your order has been dispatched, we will send a tracking number to your email address. Please check your inbox and spam folder. Contact us with your order number if you need help.
WHAT IS YOUR RETURN POLICY?
You may request a return within 30 days of receiving an eligible item. Please contact us before sending anything back and review our Refund Policy for the complete return conditions.